Terms of Service

1. Agreement

These Terms of Service (“Terms”) are an agreement between you and EmbedCare LLC, a Delaware limited liability company (“EmbedCare,” “we,” “us”), governing your access to and use of the embedcare.com website and its subpages (the “Site”). By accessing or using the Site you accept these Terms. If you use the Site on behalf of a company, you represent that you are authorized to bind that company, and “you” includes it.

The Site is a business-to-business marketing site directed at brands, operators, and organizations evaluating white-label telehealth services. It is intended for users who are at least 18 years old.

2. What EmbedCare is (and is not)

EmbedCare is a technology and services platform that enables partners to offer white-label telehealth programs. EmbedCare is not a medical practice, pharmacy, or insurer, and does not provide medical care through this Site. Where clinical services are described, they are delivered by independently licensed clinicians who exercise independent professional judgment, and medications are dispensed by licensed pharmacies.

Nothing on the Site creates a clinician-patient relationship. Content on the Site is provided for general information about our services and does not constitute medical, legal, financial, or tax advice.

3. Partner programs are governed by signed agreements

Descriptions of partner programs, rates, care lines, timelines, and service levels on the Site are informational summaries, not offers. Any partner relationship is formed only by a signed partner agreement (together with any associated Business Associate Agreement or other documents), and that agreement controls over anything on the Site, including pricing and refund questions.

4. Illustrative figures and demos

The Site includes calculators, revenue models, sample storefronts, and product demonstrations. Outputs of calculators and any revenue, margin, or earnings figures are illustrative estimates only; they are not projections, promises, or guarantees, and actual results depend on factors we do not control, including your audience, pricing, marketing, and applicable law. Demo storefronts and dashboards use synthetic sample data and fictitious or template brands unless expressly identified otherwise.

5. Acceptable use

You agree not to: (a) use the Site for any unlawful purpose; (b) scrape, harvest, or bulk-download Site content or data other than through interfaces we provide for that purpose; (c) probe, disrupt, or circumvent security or access controls, including password-protected areas not provisioned to you; (d) misrepresent your identity or affiliation, including in forms you submit; or (e) copy, frame, or republish the Site or its content except as allowed under Section 6.

6. Intellectual property

The Site and its content (text, graphics, logos, page designs, software, and demo materials) are owned by EmbedCare or its licensors and protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive license to view and use the Site for evaluating our services. “EmbedCare” and our logos are our marks; DirectMeds and TelMDFirst are first-party brands operated by our team. Other names and marks that appear on the Site belong to their respective owners, and their appearance does not imply endorsement.

7. Information you submit

When you submit information through Site forms (for example, booking a demo, requesting pricing, or using the brand builder), you agree the information is accurate, that it is business contact information rather than patient or health information, and that we may contact you about your inquiry and our services. Handling of submitted information is described in our Privacy Policy. Do not submit protected health information (PHI) through this Site.

8. Third-party services and links

The Site uses third-party services (for example, scheduling for demo bookings and analytics providers) and may link to third-party websites. Those services and sites have their own terms and privacy policies, which we do not control and for which we are not responsible.

9. Disclaimers

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, EMBEDCARE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EMBEDCARE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, ARISING FROM OR RELATING TO YOUR USE OF THE SITE, AND OUR TOTAL LIABILITY ARISING FROM OR RELATING TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100). THIS SECTION DOES NOT LIMIT LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, AND IT DOES NOT APPLY TO A SIGNED PARTNER AGREEMENT, WHICH CARRIES ITS OWN TERMS.

11. Indemnification

If you use the Site on behalf of a business, that business will indemnify and hold EmbedCare harmless from claims and expenses (including reasonable attorneys' fees) arising from its breach of these Terms or misuse of the Site.

12. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules, and disputes will be resolved in the state or federal courts located in Delaware. Each party waives any objection to venue in those courts.

13. Changes; contact

We may update these Terms from time to time; the “Last updated” date above reflects the current version, and continued use of the Site after an update constitutes acceptance. Questions about these Terms: anthony@embedcare.com, or by mail at EmbedCare LLC, 16192 Coastal Hwy, Lewes, DE 19958.